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Grrrr

7 Feb 2007

So my landlord calls me today and informs me he didn’t receive my rent check. Naturally I was surprised since I setup recurring payments with Bank of America’s online bill pay. I went to my Bank of America account and low and behold, they removed the recurring payment entry. Completely gone. So I call back my landlord, apologize and end up driving to his office to pay him face to face.

Bank of America must want me to hate them. I had to pay $115 in late charges on my rent because of this “glitch”. Naturally, I’ve filed a complaint with customer support and am basically demanding a refund. C’mon BoA, after years of nearly flawless banking, you pull this?

We are Home Owners

Post written by Bwana

Gator Duck

Check out another bank! I have hated B of A for years. Their fees are ridiculous. If it is an option where you are, look into Washington Mutual. Free Checking for life, no minimum balances, no fee to see a teller. No fees whatsoever for online banking and they guarantee delivery in 4 business days after the day an online payment is initiated (which is never later than the next business day). Plus you can choose to download transactions in CSV format which allows keeping your records in an Excel spreadsheet.
Gator Duck

Check out another bank! I have hated B of A for years. Their fees are ridiculous. If it is an option where you are, look into Washington Mutual. Free Checking for life, no minimum balances, no fee to see a teller. No fees whatsoever for online banking and they guarantee delivery in 4 business days after the day an online payment is initiated (which is never later than the next business day). Plus you can choose to download transactions in CSV format which allows keeping your records in an Excel spreadsheet.
Bwana

I’m really thinking about it. I’ve talked to customer service and I got a pretty frustrating response.
Bwana

I’m really thinking about it. I’ve talked to customer service and I got a pretty frustrating response.

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Host of Bwana.TV. Minister, gamer, movie lover, faithful husband, and certifiably crazy. He is all over the internets if you look closely

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